Our Contact Details
We are Katie Jenkins, trading as Virtually There Services of Halton Mill, Mill Lane Halton, Lancaster LA2 6ND. Our website address is: https://virtuallythereservices.com, our telephone number is 07859 211290. Our contact email for data protection matters is katie@virtuallythereservices.com. You may also contact us via the form at https://virtuallythereservices.com/contact.
types of Information we may have
We may collect and process the following information, Personal Identifiers, Business Information, Employees’ Personal Data.
Personal Identifiers may include titles, names, addresses, telephone numbers, email addresses, web sites and social media profiles. These may be those of current, past and potential customers, suppliers, employees and sub-contractors.
Business Information may include credit profiles and bank details of the customers, suppliers and sub-contractors.
Employee’s Personal Data includes other personal data relevant to employment. This may include but not be limited to bank details, emergency contact details, curricula vita, health information.
How we obtain this information
Most of the personal information we process is provided to us directly by you because it is directly relevant to enabling our interaction as customer/supplier, contractor/sub-contractor, employer/employee.
Some information we may obtain from third parties such as credit reference agencies or other publicly available sources.
Some information relating to third parties may be provided by customers (see section on Customer Data below)
Why we hold this information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via the methods provided at the top of this page.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
Who we share your data with
Our general position is not to share your data with anyone except as required to supply the Services you have contracted for or as required for administrative, legal or security purposes.
How long we retain your data
We hold your data for as long as is required:
a) to meet our contractual requirements;
b) to meet any administrative, legal, or security requirements;
c) otherwise for 10 years or such shorter time as we see no further need of it.
Where we send your data
If you contact us by electronic means your messages may be checked through an automated spam detection service. Your data may be stored on secure systems provided by our hosting suppliers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies
In order to access the main pages of this website you will be required to select which “cookies” should apply (or not) to your browsing experience. This will be detailed on the first occasion that you try to access such pages. You can change your “cookie” privacy settings, see your privacy history or revoke your privacy settings by following the links below:
Change privacy settings | Privacy settings history | Revoke consents
Customer Data
When supplying the services to a Customer, we may gain access to personal data of employees of the Customer. As part of the Services we may require the ability to transfer, store or process that data.
a) The clauses below refer to the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
b) The parties agree that where such processing of personal data takes place, the Customer shall be the ‘data controller’. Equally we shall be the ‘data processor’.
c) For the avoidance of doubt, Personal Data’, Processing’, Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.
d) We shall only Process Personal Data to the extent reasonably required to supply the Services as mentioned in our Terms and Conditions or as requested by and agreed with the Customer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purposes.
e) We shall not disclose Personal Data to any third parties other than employees, directors, agents, sub-contractors or advisors on a strict ‘need-to-know’ basis and only under the same or more extensive conditions as set out in the Terms and Conditions or to the extent required by applicable legislation and/or regulations.
f) We shall implement and maintain such technical and organisational security measures as are required to protect Personal Data Processed by the us on behalf of the Customer.
Your data protection rights
Under data protection law, you have rights including:
Access – You have the right to ask us for copies of your personal information.
Rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Erasure – You have the right to ask us to erase your personal information in certain circumstances. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by any of the methods listed at the top of this page if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline number: 0303 123 1113.